Refund Policy

Last updated: October 25, 2026

We would rather tell you this clearly before you buy than hide it in small print. Please read this page before you check out.

1. What "all sales are final" means

• Your payment is a single one-time charge for the cohort you joined. It is not a subscription, so there is nothing to cancel and nothing to bill you again for.
• We do not issue partial refunds, prorated refunds, store credit, exchanges, upgrades, downgrades or transfers to another cohort as a matter of course.
• Not using the program does not create a right to a refund. If you buy and never attend a live session, never watch a replay and never post in the community, the purchase still stands.
• Missing a session, falling behind, or finishing later than you hoped are not refund reasons either — the replays stay available to you.

2. Why we ask you to be sure first

Everything is delivered the moment you join: the live sessions, the replays, the templates and the member community. Once that access is open, it cannot be given back or handed to somebody else, so we ask every person to decide before paying rather than after.

That is also why the price, what is included and the dates are all spelled out on the sales page. If any of it is unclear, ask us first — we would much rather answer a question than disappoint you afterwards.

3. Coupon codes, discounts and pricing

• A coupon or discount code is an option, not a promise. If a code is not applied, not accepted or expires before you use it, your order is still final and no credit is issued for the difference.
• Prices can change for later cohorts. The price you pay is the price shown at the time you buy, and a later price drop is not a refund reason.
• Before you pay, check the items and the total shown on the checkout page. That total is the amount you are agreeing to.

4. If something goes wrong on our side

A final sale does not mean we disappear when there is a problem. If access does not open for you, a replay will not play, a link is broken, or something we promised was genuinely not delivered, tell us and we will fix it or make it right — that is a support issue, not a refund request, and we treat it as our responsibility.

• You cannot get into the member area: we restore your access.
• A lesson, replay or file is missing or broken: we repair or replace it.
• You paid twice by mistake: we return the duplicate charge.

If you believe you were charged something you did not agree to, contact us before opening a bank dispute so we can look at it first.

5. Chargebacks and disputes

Because you confirm this policy at checkout, a dispute filed with your bank after a purchase you knowingly made may be challenged with the record of your confirmation. Repeated or unfounded disputes can also cost you your access while the matter is open. Talking to us directly is always the faster route.

6. Where you live

Some places give buyers a cooling-off period or other protections that a seller cannot contract out of. Wherever you live, those rights stay yours, and nothing on this page takes them away. This business is run from North Carolina, United States, which is also the reference point for these terms.

7. Before you buy — a quick check

• You have read the sales page and the price you see is the one you accept.
• Your dates work: the program runs live on the Fridays shown.
• You have a working email address and a way to watch video and audio.
• Any question you have has already been asked and answered.

8. Contact us

Questions before you buy, or a problem with access after you have: email us at info@coachveekee.com, message us through stan.store/viclizdigitalcreations, or reply to the confirmation email you received after checkout. Tell us the name and email on the order and what happened, and we will answer honestly and quickly.

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